HR Technology Predictions for 2020

The HR Technology sector has continued to expand in 2019 with many new innovative solutions covering many aspects of  the employee lifecycle including recruiting, managing performance, optimising experiences, on-boarding and off-boarding. for employees.

At a time of maximum employment for the Western Economies, Businesses desire to create better environments and experiences for  their employees which has fuelled the growing market in employee engagement and performance tools. Organisations care about their brand more than ever, not just for customers but for employees. Millennials and Gen Z care deeply about their future employers Values,  Mission,  Corporate and Social Responsibilities. Organisations are scrambling to deliver better visibility into the Corporate Soul.

The HR Technology sector has continued to expand in 2019 with many new innovative solutions covering many aspects of  the employee lifecycle including recruiting, managing performance, optimising experiences, on-boarding and off-boarding. for employees.

At a time of maximum employment for the Western Economies, Businesses desire to create better environments and experiences for  their employees which has fuelled the growing market in employee engagement and performance tools. Organisations care about their brand more than ever, not just for customers but for employees. Millennials and Gen Z care deeply about their future employers Values,  Mission,  Corporate and Social Responsibilities. Organisations are scrambling to deliver better visibility into the Corporate Soul.

Prediction #1 – Move to greater home-working  Climate change, Me Too and Organisations wanting to attract and retain the very best people, need to have more flexibility on working patterns. Now with the availability of video and IM technology people can reduce the amount of time travelling to work. We will see a more mixed mode of work – some in the office some at home. Home working will require companies to have  better systems to manage performance, culture and feedback.

Prediction #2 – Greater visibility into the Corporate Soul (corporate brand 2.0)   Climate change, Me Too, Social Care and Responsibility….these are the things that Millennial and Gen Z care deeply about.  Organisations wanting to attract and retain the very best people, need to have a highly visible Corporate Soul which reflects the desires and aspirations of their employees

Prediction #3 – Market Consolidation – 2020 will see the start of consolidation of various HR “point” solutions in the market place driven by the need of companies to combine various technologies into a single solution.

Prediction #4 – Mobile first solutions will increase – The reach of these advanced technologies will extend to mobile, not just for simple items like booking holidays but advanced processes like managing performance appraisals and KPIs. The driver for this will be larger businesses with a split of office and non-desk / front line workers desire to have one system for everyone.

Prediction #5 – Machine learning will further extend into the HR space and move up from performing simple repetitive tasks to more complex items like interfacing handwriting recognition and sentiment analytics which will provide businesses with predictive churn alerts and also provide “leadership discovery” – highlighting future managers and leaders based on many data points.

Prediction #6 – Rise of the Employee Relationship Platform – companies wanting to provide better employee experiences at scale will turn from single point software to all encompassing Relationship platforms. These new types of platforms will grow out of the desire to provide full cycle employee relationship management and flexibility.

Prediction #7 – Company Perks become defacto – perks stop becoming a perk once everyone has them as default and the company perks (discount gym and cinema etc etc) become standard.  Company Perks 2.0 are deeper and more meaningful for the employee – items like  Private Healthcare for all employees and new eco travel options will become more common.