During the last year, I have been working on a start-up called SYNETY which has developed a telecoms web service called the CloudCall API. Building customised IVR, Outbound voice applications or Hosted PBX services is currently an expensive proposition. Traditionally, you needed to purchase an IVR platform (software and hardware) then install either on-premise or host [...]
SYNETY, Convergence and Unified Communications for SMEs.
Working in both Telecoms and Internet businesses for the last 16 years has given me a useful insight into convergence and the emergence of Unified Communications. Business Productivity tool circa 1950 For me it all started in 1998 whilst I was 3 years into running my first ISP. The initial emergence of Voice over IP technology was [...]
E-Reading in 2011. Virtual Software or Physical Device ?
Rather than writing a review on E-Readers (there are hundreds of them on Google already) I thought I would share my personal E-Reader story with you. The two big questions around E-Reading are: Should I use a dedicated E-Reader or use a Tablet device running an E-Reading application? And will the latter kill the Dedicated [...]
A Royal Smartphone Marriage – The Nokia Microsoft Strategic Partnership
This week Smartphone history was made. In response to Nokia’s declining market share, Nokia’s CEO Stephen Elop and Microsoft CEO Steve Ballmer announced a historic strategic partnership which involves Nokia adopting the Windows Phone 7 operating system and integrating Nokia’s own applications into the Microsoft Marketplace. Nokia has always been very good at making hardware [...]
Dynamics CRM 2011 Online Launches – Opportunity or Threat for Dynamics Hosting Partners?
Microsoft launched their CRM 2011 Online offering in the 18th of January 2011 giving customers worldwide the ability to rent and host their CRM Dynamics applications directly with Microsoft. Some naysayers and sabre rattlers talk of Armageddon for the CRM Hosting Community and in doing so display their complete lack of understanding of the complex [...]
Smart Phones – Business Critical Convergence
Two Facts: Smartphones are a key component in business productivity and Smartphones are the first truly converged device offering both telephony and software capabilities in a single device. Given both these facts it is a logical assumption, choosing the correct Smartphone device for your workforce is becoming a critical IT decision. Historically the company mobile [...]
My Top 12 Business Technology Bets for 2011
As we enter 2011 with optimism and trepidation in equal measure, it is clear that the number one objective for many small and medium sized businesses will simply be survival. 2011 will also undoubtedly be the year of the Cloud. The cost reduction that Cloud Software Technology can bring to businesses will mean that it [...]
My Top 5 Technology Products for 2010
2010 was an interesting year for IT and Telecoms technology. The realisation and general acceptance that Cloud as a Technology was here to stay has created some interesting propsitions in 2010 and this will follow through to 2011. It’s about client (laptop, tablet, smartphone) connecting to the cloud software service. So with this in mind, I have [...]
Cloud Safety – Are Cloud Services secure Enough for Business Use?
SMB’s who are thinking about embracing the Cloud as their cores IT strategy have a number of concerns. The main concerns centre around service reliability, accessibility and security of data stored in the Cloud and I will cover the security element in this article. Firstly let’s agree that there are numerous types of Cloud Service [...]
BT Infinity is launched and the Rural Broadband Divide widens once again.
The country is waking up to the news that BT is finally rolling out their 50MB fibre-optic broadband product called BT Infinity and Virgin announce their 100MB service. The consumers and businesses located in major towns and cities should be jumping with joy at the prospect of super-fast broadband at their home or business whilst [...]
Mark Seemann
Cloud Feed
- Smartphones help users cut their bills as SMS use slides
- Health Advances LLP introduces Microsoft Sharepoint 2010
- Unified communications 'are vital among BPM teams'
- Video conferencing revolutionising healthcare
- Survey reveals importance of home offices
- Microsoft advocates flexible working
- Fortune 100 firm opt for Microsoft Dynamics CRM
- Flexible working key to job satisfaction, report finds
